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Thursday, February 18, 2021

Employed learners must exceed full-time learners for higher education justice

 The ugliest word for teacher is lecturer because education needs instruction diversity — adhyaapak (information provider), upadhyay (combiner of information and knowledge), pandit (deep-subject knowledge), acharya (imparts specific skills), drushta (visionary view of a subject) and guru (awakens potential). Improving India’s higher education justice and worker productivity needs the broadening of our education ambition of Gross Enrollment Ratio (proportion of our 15 crore university-age kids getting degrees) to include Employed Learner Ratio (proportion of our 55 crore labour force in formal learning). I make the case that enrolling five crore new employed learners needs five regulatory changes.

Rabindranath Tagore said we don’t learn from experience but from reflecting on experience. So, let’s reflect on recent global and domestic education experiences. Multi-decade structural changes include a new world of organisations (less hierarchical, lower longevity, shorter employee tenures, higher competition), a new world of work (capitalism without capital, soft skills valued more than hard skills, 30 per cent working from home), and a new world of education (Google knows everything, so tacit knowledge is more valuable than codified or embedded knowledge and the notion of life as 25 years each of learning, earning and retirement is dated). These shifts are complicated by a new world of politics (tensions between global and local, tradition and modernity, spiritual and material), third-party financing viability (50 per cent of the outstanding US $1.5 trillion student debt may have to be written off), and fee inflation (the average cost of a US college degree rising by roughly 500 per cent over the last 30 years challenges the model of a sage on stage delivering full-time learning in a physical classroom on a beautiful campus).

The specific experience of a large, poor, and diverse country like India — we have 3.8 crore students in 1,000-plus universities and 50,000-plus colleges — is also instructive. We confront a financing failure in skills: Employers are not willing to pay for training or candidates but a premium for trained candidates; candidates are not willing to pay for training but for jobs; financiers are unwilling to lend unless a job is guaranteed, and training institutions can’t fill their classrooms. The social signalling value of a degree matters — IIMs and IITs are good places to be at but better places to be from.

Many people can’t pay for education out-of-pocket. The income support of learning-while-earning is crucial to raising enrollment. Many students lack employability and workers lack productivity because learning is supply-driven. Learning-by-doing ensures demand-driven learning. Employers running formal apprenticeship programmes have evidence that suggests these programmes aren’t dead weight costs but pay for themselves via lower attrition, higher productivity, and faster open-position closure.

The de facto ban on online degree learning with only seven of our 1,000-plus universities licensed for online offerings means only 40 lakh of our 3.8 crore university students are learning outside physical campuses. Most tragically, high regulatory cholesterol creates an adverse selection among entrepreneurs — most educational institutions are started by criminals, politicians, or landlords rather than principals or teachers.

In 1973, economist Arun Shourie wrote in the Economic and Political Weekly that “India is not held back by one control or one licensing procedure. We are being held back by the premises, the unverified assumptions, and the attitude that underlie all controls.” He could be writing about education today: Regulations sabotage the creation of a fertile habitat for employed learners that needs flexible admission criteria, rolling admissions, continuous assessments, degree modularity, and four classrooms (online, onsite, on-campus, and on-the-job).

We need five changes. First, modify Part 3 of the UGC Act 1956 (UGC Rules regarding Fitness of Universities) and Part 8 of the UGC Act (UGC Regulations 1985 regarding the minimum standards for grant of the first degree) by including skill universities as a new category focused on creating employable graduates. Second, remove clauses 3(A), 3(B), and clause 5 of UGC ODL and Online Regulations 2020 that restrict licencing and prescribe a discretionary approval process and replace them with a blanket and automatic approval for all accredited universities to design, develop and deliver their online programmes. Third, modify clause 4(C)(ii) of UGC online regulations 2020 to allow innovation, flexibility, and relevance in an online curriculum as prescribed in Annex 1-(V)-3-i) that allows universities to work closely with industry on their list of courses. Fourth, modify clauses 13(C)(3), 13(C)(5), 13(C)(7), 18(2) of UGC online regulations 2020 to permit universities to create partner ecosystems for world-class online learning services, platforms, and experience. Fifth, introduce Universities in clause 2 of the Apprentices Act 1961 to enable all accredited universities to introduce, administer and scale all aspects of degree apprenticeship programs.

These five changes would enable enrolling five crore incremental employed learners — 1.5 crore employer-paid degree apprentices, one crore employer-paid online degree programmes, 50 lac employer-paid onsite degree programmes, and 2 crore employee-paid degrees pursued part-time online.

Half Lion, the wonderful biography of Narasimha Rao by Vinay Sitapati, describes a note handwritten by the newly-appointed education minister where Antoine de Saint-Exupery’s quote, “A rock pile ceases to be a rock pile the moment a single man contemplates it, bearing within him the image of a cathedral”, is followed by Rao’s thoughtful rumination on education: “Women and Child Development. Health. Youth Affairs. Culture. Labour?”

The insight of Rao’s 1985 note — education is organised vertically in government but reforming it requires thinking horizontally, holistically, and imaginatively — is a project that NEP 2020 takes forward with vigour. But the 15-year “Purna Swaraj” road-map for Indian universities under NEP needs acceleration because more employed university learners will be a sword and a shield for India. A sword because it could catalyse learning, skills and advancement for five crore workers. And a shield because it could catalyse higher productivity for the more than 20 crore Indian workers who toil in “employed poverty” across agriculture, informal employment, and informal self-employment. Completing the proposed five flick-of-pen reforms will take months not years. Any takers?

This article first appeared in the print edition on February 18, 2021 under the title ‘Reform lessons for education’.  The writer is co-founder of Teamlease Services

Source: Indian Express, 18/02/21

Friday, February 12, 2021

Quote of the Day

 

“Circumstances are beyond human control, but our conduct is in our own power.”
Benjamin Disraeli
“परिस्थितियां मानव नियंत्रण से बाहर हैं, लेकिन हमारा आचरण हमारे ही नियंत्रण में है।”
बेंजामिन डिसरायलि

What is Glacial Lake Outburst Flood?

 Recently, a massive glacier burst occurred at Chamoli in Uttarakhand. The exact reason for the burst is not yet known. But the incident has brought the focus again to the dangers of climate change.  This incident is also being seen as the Glacial Lake Outburst flood.

Glacial Lake Outburst Flood

  • A type of the outburst flood which occurs when the dam comprising a glacial lake gets fail.
  • The failure of the dam can happen because of water pressure, erosion, earthquake, avalanche in rock or heavy snow or volcanic eruptions under the ice.
  • It can also occur because of the huge displacement of water in a glacial lake because of collapse of any glacier into it.
  • Other reasons for the glacial burst include the construction activities, anthropological activities and climate change.

Subglacial Lake

It is a lake found under a glacier. It is usually formed beneath an ice cap or ice sheet. It is formed at the boundary between ice and the underlying bedrock. At this boundary, the gravitational pressure decreases the pressure melting point of ice.

Proglacial Lakes

The Proglacial lakes are the lakes formed at the tips of the glacial as a result of the retreating glaciers. They are often bound by sediments and boulders In the Himalayas, majority of the glaciers are known to be receding. So, there are several proglacial lakes in the regions.

Concerns

Breach in the boundaries of the proglacial lakes can lead to large amounts of water to rush down to nearby streams and rivers. The water gains the momentum on its way by coming in contact with the sediments, rocks and other materials. This causes flooding downstream.

Avalanche

The falling masses of snow and ice for which the speed increases as they move down the slope is called as an Avalanche.

Current Affairs – February 12

 

INDIA

India, China reach pact to pull back troops in Pangong lake areas in Ladakh

India and China have agreed on disengagement in the North and South bank of Pangong lake in eastern Ladakh. The agreement mandates both sides to cease forward deployment of troops in a “phased, coordinated and verifiable” manner.

PM Modi, Canadian counterpart Justin Trudeau discuss vaccine, farmers’ protest

Prime Minister Narendra Modi and his Canadian counterpart Justin Trudeau spoke on February 10, 2021. The discussion dealt with bilateral and global efforts to contain the COVID-19 pandemic through vaccine production, multilateral cooperation, and the “recent protests” by farmers in India.

‘Respect Indian laws if you want to do business in India’: Centre tells Twitter

The Central government has conveyed to Twitter officials that the manner in which the platform allows fake, unverified, and automated bot accounts to be operated on its platform, raises doubts about its commitment to transparency and healthy conversation on the platform. This meeting took place in view of the order issued by the Centre directing Twitter to remove tweets and accounts using hashtag related to “farmer genocide” and accounts supported by Khalistan sympathisers and backed by Pakistan.

Centre for Land Warfare Studies organises webinar Divya-Drishti 2021

Indian Army National Seminar-cum-Webinar, named as Divya-Drishti 2021 on Multi-Domain Operations: Future of Conflicts was organised by Centre for Land Warfare Studies (CLAWS) on February 11, 2021. Participants included Chief of the Army Staff (COAS), General MM Naravane.

Unani Day celebrated on February 11

The Unani Day was celebrated on February 11, 2021. Unani day marks the birth anniversary of Hakim Ajmal Khan (11 February 1868-29 December 1927) of Delhi. The Central Council for Research in Unani Medicine (CCRUM), Ministry of AYUSH, Government of India organized a hybrid virtual National Conference on Unani Medicine. The conference was themed on ‘Unani Medicine: Opportunities and Challenges in times of COVID-19’.

TIFAC launches job portal SAKSHAM (Shramik Shakti Manch)

Two new initiatives of Technology Information, Forecasting and Assessment Council (TIFAC) —SAKSHAM (Shramik Shakti Manch)- a dynamic job portal for mapping the skills of workers & facilitate placement of 10 lakh blue-collar jobs and a Seaweed Mission for commercial farming of seaweeds and its processing for value addition towards boosting national economy were launched on February 10, 2021.

Rajnath Singh inaugurates water structures in MP under ‘Jalabhishekam’ campaign

Union Defence Minister Rajnath Singh on February 11, 2021 virtually inaugurated more than 57,000 water structures constructed in Madhya Pradesh under ‘Jalabhishekam’ water conservation campaign from New Delhi.

Economy & Corporate

Will support 62,000 e-cars, buses, e-bikes through subsidies: Nitin Gadkari

To boost electric mobility, the government aims to support through subsidies about 62,000 electric passenger cars and buses, besides 15 lakhs electric three- and two-wheelers. The focus is also on creating electric charging infrastructure, Road Transport and Highways Minister Nitin Gadkari told the Lok Sabha in a written reply. Phase-II of Faster Adoption and Manufacturing of (Hybrid &) Electric Vehicles in India (FAME India) Scheme is being implemented with a total budgetary support of Rs 10,000 crore.

Airfares raised, to be in force till March 31

Air travel has become costlier, with the Union government on February 11, 2021 increasing the minimum and maximum fares an airline can levy on a given route. The minimum fare on a route has gone up by 10% and the maximum by nearly 30%. The government has been regulating airfares from May 25, 2020, when domestic flights resumed after the nationwide lockdown. The fare for the shortest flight (40 minutes) will now vary from ₹2,200 to ₹7,800, and the longest flight (nearly four hour 40 minutes) will cost between ₹7,200 and ₹24,200.

Shanghai-based NDB to invest USD 100 million in NIIF FoF

National Investment and Infrastructure Fund (NIIF) on February 11, 2021 said that Shanghai-based New Development Bank has committed to invest USD 100 million (around Rs 728 crore) in NIIF Fund of Funds (FoF). NDB joins the Government of India (GoI), Asian Infrastructure Investment Bank (AIIB) and Asian Development Bank (ADB) as an investor in the FoF. The FoF was established in 2018 with the objective of providing homegrown Indian private equity fund managers access to an India-focused institutional investor that operates at scale.

‘The India Toy Fair-2021’ website inaugurated

Union Ministers Smriti Irani, Ramesh Pokhriyal Nishank and Piyush Goyal jointly inaugurated the website of ‘The India Toy Fair-2021’on February 11. The Toy fair will be held from February 27 to March 02 in a virtual mode.

India’s first diesel Tractor, converted to CNG, to be launched on Feb 12

India’s first-ever diesel Tractor, converted to CNG, will be formally launched by the Union Minister for Road Transport and Highways, Nitin Gadkari on February 12, 2021. The conversion has been carried out jointly by Rawmatt Techno Solutions and Tomasetto Achille India.

World

Pakistan Navy organising Exercise Aman off the coast of Karachi

Pakistan Navy is organising Exercise Aman off the coast of Karachi from February 11 to 16, 2021. A total of 46 countries including US, China, Russia, UK, Turkey, Iran, Indonesia are participating. The exercise seeks to develop and practice Response Tactics, Techniques, and Procedures (RTTP) for maritime infrastructure, assets and forces against traditional and non-traditional threats.

Pakistan test fires surface-to-surface cruise missile Babar of 450-km range

Pakistan on February 11, 2021 said it had conducted a successful training launch of ‘Babar’ surface-to-surface cruise missile which can strike targets up to 450 kilometres.

Saudi Arabia: Yemen’s Houthi rebels targeted Abha International Airport

Yemen’s Houthi rebels targeted the Abha International Airport in southwestern Saudi Arabia on February 10, 2021, causing a civilian plane on the tarmac to catch fire. The kingdom’s state television reported that the group used four bomb-laden drones to target the airport.

Steven Spielberg wins Israel’s Genesis Prize for films, philanthropy

Steven Spielberg has been awarded Israel’s prestigious 2021 Genesis Prize in recognition of his contribution to cinema, his philanthropic works and his efforts to preserve the memory of the Holocaust, organizers announced on February 9, 2021. The USD 1 million award is granted each year to a person for their professional achievements, contributions to humanity and commitment to Jewish values.

Myanmar coup: New Zealand severs diplomatic, military ties with Naypyidaw

New Zealand has officially suspended all diplomatic ties with Myanmar as it does not recognise the legitimacy of the new military-led government. These ties include aid and funds that were intended for the country.

Tsunami watch for New Zealand, Fiji issued after massive undersea earthquake

A tsunami warning was issued after a massive undersea earthquake measuring 7.7 on the Richter scale struck a region between Australia and Fiji and north of New Zealand.

International Day of Women and Girls in Science observed on Feb 11

International Day of Women and Girls in Science was observed on February 11, 2021 with its theme as ‘Women Scientists at the forefront of the fight against COVID-19’. According to UNESCO data (2014 – 2016), only around 30% of all female students select STEM (science, technology, engineering, and mathematics) fields in higher education.

China celebrating Lunar New Year on Feb 12

China is celebrating Lunar New Year on February 12, 2021 as it ushered into the Year of the Ox. It is one of the most important Chinese festivals, also known as the Chinese New Year or Spring Festival.

Sports

Asian Games gold medallist athlete Hima Das appointed DSP in Assam

Athlete Hima Das has been appointed as a Deputy Superintendent of Police by the Assam government. She won a silver in women’s 400m in the 2018 Asian Games, was also part of the gold-winning women’s 400m relay and mixed 400m relay quartets in the quadrennial event in Jakarta.

Famed Chinese immunologist cleared of plagiarism and fraud

 

A distinguished Chinese immunologist, Cao Xuetao, has been cleared of significant wrong-doing more than a year after the government launched an investigation to review 63 manuscripts co-authored by Cao containing suspected problematic images. The investigating committee found that none of the papers contained plagiarized or fabricated data, but that some had images had been “misused”, which “reflected a lack of rigorous laboratory management”. Cao must now correct those papers and has been barred from applying for grants or recruiting students for a year.

Research leaders in China have been cracking down on problematic research for several years, following ongoing issues with plagiarism and research misconduct. Cao, now the president of Nankai University in Tianjin, China and a prominent voice for strengthening research integrity in the country, is among the most high-profile scientists to be investigated. The papers in question were published before he became university president.

The investigating committee, comprising representatives from the ministries of science and education, and several other government agencies, published a summary of its conclusions online on 21 January. However, it gave few details about the investigation, including how many of Cao’s papers contained misused images. Several scientists contacted by Nature criticized this lack of transparency; others disagreed with the committee’s findings.


Meet this super-spotter of duplicated images in science papers

 

“It is astonishing that [the committee] concluded that no fraud had been committed in any of these cases,” says Elisabeth Bik, a microbiologist based in the San Francisco Bay Area, California, who first raised issues about Cao’s papers in November 2019, which triggered the investigation. Bik devotes her time to spotting problematic images in scientific papers.

Bik says that in some of Cao’s papers, the same images have been used to represent different experiments, which could have been accidental. “That is sloppy, but does not necessarily mean it was done intentionally,” she says. But other papers contain images with unnaturally repetitive elements. “I cannot think of any technical reason or failure to correctly label images that could explain those repeats,” she says. “The images appear to be altered.”

Huang Futao, who studies higher education at Hiroshima University in Japan, says Cao should now explain why there are so many problematic images in his papers, and what measures he will take to prevent similar problems in the future.

Grueling investigation

Cao says the investigation was grueling. He and his colleagues handed over 1500 pages of material some stretching back more than 15 years, repeated experiments, and submitted new data. Cao says he was corresponding author on 54 of the papers investigated and that 35 contained unintentional errors resulting in image misuse. He blames the lack of “unified definitions and journal policies regarding image processing” ten to fifteen years ago when the problematic papers were published. “What are classified as ‘errors’ today might not be considered errors back then but instead, acceptable practices,” he says. Cao did not respond to Bik’s suggestion that some images looked intentionally altered.

In November 2019, Bik raised concerns on the academic discussion forum PubPeer about problematic images in dozens of papers written by Cao and his group. Several other people, mostly anonymous, raised similar issues in other papers from the group. At the time, Cao said his lab would investigate the issues raised and was confident they did not alter the paper’s conclusions. Some of Cao’s co-authors replied on PubPeer that some mistakes were honest errors, such as images being mislabeled.

As a result of the investigation, the committee ordered Cao to respond to the concerns in the papers in question and carry out corrections. Based on a Nature analysis, 19 have been corrected and 3 have been withdrawn since Bik first flagged the papers. Cao is also prevented from applying for national science and technology projects, and from acting as a scientific expert in any activities using government funds.

Cao says he will improve data archiving and image processing procedures in his laboratory. “We’re confident that with more stringent and updated data management and education, we’ll continue to make positive contributions to the advancement of human health and disease research,” he says.

Bik says that the most important upshot of the investigation is the committee’s instruction to Cao is to retract or correct the papers in question — but she is concerned that more papers have still not been retracted.

Sun Ping, a former research-integrity officer at China’s science ministry who now consults on research integrity at Siyidi International Education Consulting and Service in Beijing, would like the committee to make details of its investigation public. “If the investigation report can be made public, the interested readers will make their own judgements,” says Sun.

Others investigated

The committee also released its findings on several other researchers’ papers that had been flagged for problematic images. They found no evidence of fraud in papers by Li Hongliang, a cardiovascular researcher and dean of the School of Basic Medical Sciences at Wuhan University in China, but did identify misuse of images that “reflected the lack of rigorous processing of experimental data”. Li will face the same penalties as Cao, but they will last for two years.

The committee also found no evidence of fraud in papers by Geng Meiyu, a pharmacologist at the Shanghai Institute of Materia Medica, China, who gained fame with a controversial and contested finding that suggested a seaweed extract can slow decline in people with Alzheimer’s disease, but reprimanded her for incorrect use of images in papers. Nor did they find evidence of fraud in papers by Pei Gang, a molecular biologist at the Shanghai Institute of Biochemistry and Cell Biology, China, and by Rao Yi, a neuroscientist at Capital Medical University in Beijing.

Li, Geng and Rao did not respond to requests for comment on the committee’s findings. Pei says the investigation into his papers was a waste of resources. “I still want to know what the evidence was that started this,” he says.

doi: https://doi.org/10.1038/d41586-021-00219-4


How tech can transform law enforcement

 This will significantly increase the efficiency of our LEAs and, at the same time, drastically reduce the time taken to provide justice. It can be a win-win for all the key stakeholders.There is an urgent need for law enforcement agencies (LEAs) to adopt technology in their operations as it can act as a force multiplier. This is especially true in India where the police to population ratio is less than 150 per 100,000, whereas the United Nations recommends 222 police officials per 100,000 residents. But there are ways in which LEAs can use technology to increase their efficiency and effectiveness.

One, digitise citizen-facing services. Most citizens in India dread the idea of having to go to a police station. Technology can help make this interaction more pleasant. By providing digital access to the police, citizens can avail services from the comfort of their home. The Punjab Police has a citizen-facing portal, Saanjh, which provides online services for downloading first information reports and searching for stolen vehicles and lost mobiles, among other services. These digital portals also provide an easy and transparent mechanism to the citizens to register their complaints, provide feedback and track their complaint status. Technology can also be used to provide senior police officials dashboard views for their areas of jurisdiction, identify trends, patterns, outliers and take corrective action.

In addition to digital portals, social media can be used by LEAs to reach out directly to citizens — providing information on traffic jams, how to protect against cybercrime, dispelling rumours, countering fake news. The social media interaction can be both “push” — alerts are sent to citizens — or “pull” — citizens access the social media page/handle in order to get the desired information.

Two, use it for crime detection. Technology can effectively help get a digital footprint of the criminal. Mobile forensics can be used to retrieve critical information such as contacts, photos, SMS, video, email, web browsing history, location information and social networking messages. Call Detail Records (CDR) contain information about calls made and received, cell tower location, International Mobile Equipment Identity — a unique identifier for each mobile phone, and International Mobile Subscriber Identity — a unique identifier for each SIM. Due to the high usage of mobile phones, it is difficult to analyse these records manually. CDR analysis tools can be used to identify call patterns, most frequently called numbers, geo-location, and help in tracking missing persons, lost mobiles, movement, and establish relationships between criminal associates.

Artificial Intelligence (AI) can be used to match fingerprints, facial images, analyse CCTV footage and recognise vehicle number plates. In order to detect false number plates, AI can also be used to recognise the make and model of the car and match it with the vehicle registered with that number plate. Big Data can be used to integrate data from multiple sources such as social media tools, financial institutions, travel records, hotel stays, CDRs and criminal records. This can help create a 360-degree view of the criminal and draw linkages between criminal associates.

Smartphone apps linked to centralised databases can provide the investigating officer real-time access to information on missing vehicles, missing people, dead/unidentified bodies and criminal records, thereby significantly reducing the time taken to investigate a crime.

Three, use it in the realm of crime prevention. The holy grail for any LEA is to be able to prevent a crime before it takes place. Big Data can play a major role as it can be used to identify crime patterns and hot spots. AI can be used to draw correlations between the type of crime, time, location. Analysing crime patterns in Punjab showed that snatching incidents peaked around 8 pm in rural districts whereas the peak occurred around 10 pm for urban areas. Information of streets/roads where most of the snatchings occur can be studied by plotting the crime locations on maps. The findings can then be used to deploy beat constables more effectively thereby reducing/preventing crime. Given the high number of postings and transfers in the police, the MIS reports and dashboards can help the newly transferred officer to get up to speed quickly.

Sentiment analysis of social media chatter can be used to identify potential riots (including location and time) as well as track the source of rumours designed to create communal disharmony. Social media can also be used in a proactive manner to provide authentic information to the public and dispel false rumours/fake news.

Four, LEAs have often not fully appreciated the impact of technology for improving internal efficiency. While most police departments in India have an operational human resources management system in place, efforts need to be put in to mine the data more effectively. Analysis of educational qualifications, age, gender, religion, caste, training, posting, rank, and supervisor-to-employee ratio can be used to identify gaps in the organisation.

These gaps can be addressed via hiring, training, postings thereby ensuring a more “balanced” and effective organisation. Similarly, key performance indicators such as the time taken to file a charge-sheet, types of crimes solved, time taken to address complaints, citizen feedback scores can be used to determine an officer’s performance in a more objective manner.

Training-Open Source Learning Management Systems, low-cost bandwidth and a digitally aware workforce mean that it is now possible to provide online training in a cost-effective manner on an unprecedented scale. To increase reach and effectiveness, these courses need to be offered in vernacular languages, they can be quiz-based, and certificates and recognition given to officers who demonstrate the ability to leverage these learnings in their jobs.

And finally, real-time integration. The five pillars of the criminal justice system are police, courts, prosecution, jails and forensics. While efforts have been made to integrate data from these five pillars at the central level, a lot of work needs to be done to integrate these systems at the state level. Countless man-years are lost in taking physical files from one place to another. Real-time integration between the information technology systems of these pillars will help in reducing duplicate data entry and errors. This will significantly increase the efficiency of our LEAs and, at the same time, drastically reduce the time taken to provide justice. It can be a win-win for all the key stakeholders.

Dhruv Singhal is the chief technology officer of Punjab Police

Source: Hindustan Times, 12/02/21

Wednesday, February 10, 2021

Quote of the Day

 

“You use a glass mirror to see your face; you use works of art to see your soul.”
George Bernard Shaw
“आप कांच के दर्पण में अपना चेहरा देख सकते हैं; और अपने कर्म में आप अपनी आत्मा को देख सकते हैं।”
जॉर्ज बर्नार्ड शॉ