Jul 08 2014 : The Economic Times (Delhi)
Social Media to Guide Govt's Policy Matters
NEW DELHI
OUR POLITICAL BUREAU
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If you are the world's third most followed leader on Twitter, and have 18.8 million `likes' on Facebook, the t internet not only has to be the centre of your governance model, but it also has to be the key means to interact with the public, listen to their views and, wherever possible, redress their grievances too. This is what Prime Minister Narendra Modi is keen on doing now. People interested in sending their grievances, feedback and messages to Modi will soon have a dedicated forum to do so.
The BJP's IT cell is in the process of creating at least two dedicated ids for people to send in suggestions to the Prime Minister's Office.Considered part of the Prime Minister's `Social Media in Nation Building,' the IDs will have a dedicated team monitoring the letters which will be forwarded to he PMO once in 15 days.
“We want to leverage the power of social media for healthy interaction be ween the government and people. We are in the process of setting up a strong server for the systems to start receiving emails,“ said Vinit Goenka, National Co-Convener, BJP IT Cell.Depending on the nature of he letters, they will be forwarded to the respective cell n the PMO and acknowledged with replies, Goenka added. The mails could range from feedback to schemes to major grievance against policy decisions.
Goenka said the grievance redress system was not con ined to emails alone. “All BJP offices have been asked o get a grievance cell up and running, and collect letters of feedback and complaints rom people and send it to us. We can forward them to he PMO,“ Goenka said.
The BJP's IT cell is in the process of creating at least two dedicated ids for people to send in suggestions to the Prime Minister's Office.Considered part of the Prime Minister's `Social Media in Nation Building,' the IDs will have a dedicated team monitoring the letters which will be forwarded to he PMO once in 15 days.
“We want to leverage the power of social media for healthy interaction be ween the government and people. We are in the process of setting up a strong server for the systems to start receiving emails,“ said Vinit Goenka, National Co-Convener, BJP IT Cell.Depending on the nature of he letters, they will be forwarded to the respective cell n the PMO and acknowledged with replies, Goenka added. The mails could range from feedback to schemes to major grievance against policy decisions.
Goenka said the grievance redress system was not con ined to emails alone. “All BJP offices have been asked o get a grievance cell up and running, and collect letters of feedback and complaints rom people and send it to us. We can forward them to he PMO,“ Goenka said.
